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Food & Beverage Manager
San Francisco Boutique Hotel Restaurant
San Francisco, CA
The Food & Beverage Manager will develop, implement and maintain quality standards for the restaurant, including supervision and direction of service staff. Responsibilities include, but are not limited to, organizing pre-shift and departmental meetings, guiding staff in their work assignments, maintaining profitability of the restaurant to support overall hotel operation, and ensuring excellent customer service. Food & Beverage Manager is responsible for helping train and direct all associates. The right candidate will be an organized professional who has the ability to interact positively with customers and to resolve guest and associate issues. This position is great for someone that enjoys going above and beyond for guests while working in a supportive team atmosphere. This role will include supporting the café and hotel’s front desk occasionally.
Equal Opportunity Employer/Drug Free Workplace
EOE/Minorities/Women/Veterans/Disabled MINIMUM REQUIREMENTS
Minimum of three years food and beverage service background and with at least 5 years restaurant experience required.
Modern computer skills
Must have flexible schedule
Must be able to work on holidays and weekends
Bachelor’s degree preferred
Prior hotel experience preferred
Smart and sophisticated communication, both verbal and written
Inherent attention to detail
Assistant Director of Housekeeping in San Francisco, CA
Position Type: Full Time – Regular
We are one of the first organic, trendy hotel in San Francisco, San Francisco Boutique Hotel selects only the most passionate and skilled hospitality professionals. And as one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
The Assistant Director of Housekeeping assists the Director of Housekeeping in managing associates’ and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Requires working knowledge of Housekeeping and the hotel’s services, policies and operations. Working knowledge is generally learned on-the-job. Requires supervisory/management skills. Ability to communicate information and hotel services to management and guests. Moderate hearing necessary for one-on-one communication with guests and staff, telephone use. Excellent vision necessary for quality inspection, review reports. Excellent speech communication skills for one-on-one communication with guests, telephone usage and two-way radio and associates. Excellent literacy necessary to interpret reports.
Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner. Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner. Carrying up to 35 lbs. of supplies. Bending -picking up supplies, cleaning guests’ rooms, turndown service, trash removal. Occasional kneeling required. Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift. No driving required.
One to two years of post-high school education.
Experience required by position is from one to 4 years of employment in a related position with this company or other organization(s).
Chemicals/Agents used: Cleaning chemicals, aerosol sprays used to perform function. Back brace worn approximately 100% of 8 hour shift. Gloves worn 10% of 8 hour shift. Operation of vacuum cleaner, wet vac, trash receptacle, computer, computer printer, telephone, two-way radio, calculator.